Terms & Conditions

Warranty

Wind Co Ltd provide 12 months warranty on all workmanship undertaken by us from the purchase date (unless otherwise stated).
Warranty claims cover any fault, defect or failure occurring as a result of the manufacturing process. Damage or faults occurring as a result of misuse, accident, or wear and tear are not covered by our warranty policy.

Warranty on fabrics are mentioned in quotes.

Quotations

All Prices quoted are valid for 15 days from the date stated on the quotation.
As our products are completely custom made, a 50% deposit is required on confirmation.

Lead Times

Production lead times are provided at the time of order or quotation, and begin once a deposit is placed.
Lead times refer to the time required to complete the item in production.  
Because each pieces are handmade to order, lead times are an estimate and are subject to changes.
Therefore specific completion date cannot be provided.

Payments

50% Deposit is required on order, the balance is due within 7 days of completion. Payment can be made by cash or internet banking.
Goods remain the property of Wind Co Ltd until full payment is received.

Incorrect Pricing

Although we do our best to ensure prices stated on this website are accurate, errors do occur. Where this occurs, we will not be bound by the incorrect pricing stated and reserve the right to cancel your purchase.